FTC reveals where spam calls hit hardest

Your phone lights up. The number looks local. You answer because maybe it is the doctor, the school, a delivery driver or someone you actually need to hear from. Then comes the pause.

That tiny silence before a recorded voice kicks in has become one of the most annoying sounds. Spam calls have turned the phone in your pocket into a daily guessing game. Is this real? Is this urgent? Or is someone trying to trick me?

In its latest report, the Federal Trade Commission says consumers filed...