Meta testing a 'human concierge' for its new personal AI agent, Muse

Meta has been testing a phone-calling feature for its AI assistant Muse, which involves human contractors making calls. Employees raised privacy concerns regarding sensitive information potentially being shared during these calls. Following a critical incident involving a racist remark, Meta has decided to roll back this feature for now. The company reported significant success in app downloads and stock performance since Muse's launch.