Customer paid Rs 13,000 for car ownership transfer, but dealer kept it in its workshop for years, court orders Rs 2.57 lakh with 10% interest

Consumer court car dealer case: A consumer commission has upheld an order directing a car dealer to pay Rs 2.57 lakh to a customer after failing to complete the ownership transfer of a second-hand vehicle. The car remained at the dealer’s workshop for several years following an accident. Holding the dealer responsible for the delay in the ownership-transfer process and the prolonged retention of the vehicle, the commission upheld the compensation, along with legal costs and interest.