‘Dear Air India...’: Vir Das shares horrible experience of no assistance despite paying Rs 1 lakh for Mumbai-Delhi flight

Comedian Vir Das expressed his frustration with Air India. He pre-booked a wheelchair for his wife, who had a fractured foot. Upon arrival in Delhi, no wheelchair was available. His wife had to descend the stepladder. Das also reported broken amenities on the flight. He criticized the airline's lack of assistance and clueless staff.