DOT Investigates Rewards Programs of Major Airlines: American, United, Delta Under Scrutiny
Delta / Pixabay.com
The U.S. Department of Transportation (DOT) is closely examining the rewards programs of the nation’s top airlines, focusing on potential issues related to unfairness, deceptive marketing, or anticompetitive practices.
U.S. Secretary of Transportation Pete Buttigieg has formally requested that American, Delta, Southwest, and United Airlines provide detailed records of their rewards programs, as well as information about their policies and practices.
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