Morrisons to make huge change to self-service checkouts after boss admits supermarket ‘went too far’

MORRISONS is making a major change to supermarkets after bosses admitted the expansion of a key service “went too far”.

Rami Baitiéh, the chief executive of Morrisons, has announced that the company will scale back the number of self-checkout kiosks in its stores.

GettyOver the past decade, supermarket executives have heavily invested in self-scanning tills, convinced that customers prefer the faster shopping experience they offer[/caption]

 In an interview with The Telegraph...