‘Retail is just a credit card company that sells merchandise’: Ex-worker reveals quotas she had to make at checkout

An ex-worker posted a viral video explaining the quotas she had to make when working in retail. She says this constant demand led to poor customer experiences and ultimately, drove her to leave the profession.

Hailey (@professionalchitchatter) has reached over 90,000 likes on her TikTok. She added a caption saying that “retail is long BORING shifts.”

To start her 1-minute video, Hailey says, “it’s absolutely ridiculous that retail stores require their hourly paid employees to meet quotas for credit cards...