‘My account was overdrawn. I couldn’t pay my bills’: Woman says Verizon charged her $10K. She was only a customer for 1 week

A single mom who was only a Verizon customer for a week says the company mistakenly charged her $10,000.

TikTok user JJJ (@frencherican_jj) is a single mom of two teenagers who says she became a Verizon customer around the holidays because she saw an iPhone promotion. In an emotional video posted on March 22, which has since accumulated 8.7 million views, she explains how that decision led to Verizon mistakenly taking $10,000 from her bank account.

 “It was around Christmas time...