How CIOs and CHROs are working together to reimagine work as AI tools proliferate

When Ali Bebo, the chief human resources officer, explores new ways to infuse artificial intelligence into the human resources department at education company Pearson, she and Chief Technology Officer Dave Treat frequently ask themselves if it’s appropriate for technology to automate a workflow. And just as importantly, when they shouldn’t.

“What are the tasks that create a strong human connection?” asks Bebo. “We want to maintain those.” 

One tool that the pair deployed is...