Using AI just to reduce costs is a woeful misuse of a transformative technology

Rolling out AI requires a total reimagining of existing business models.

You should be looking for butterflies—not faster caterpillars. The definition of transformation is exactly that—caterpillars becoming butterflies. Otherwise, you are not recognizing AI’s potential. As with the internet, it’s a once-in-a-generation opportunity to reimagine how you do business.

When it comes to implementation, there will always be a certain amount of experimentation, but many experiments...