How investment giant Vanguard’s CIO is placing big tech bets today to create the AI digital advisor of tomorrow

Nitin Tandon, the global chief information officer of Vanguard, says artificial intelligence is a perfect tool to address the natural imbalance between the millions of clients the investment management company serves and the just 20,000 people it employs.

“If you want to offer advice to the 50 million clients that we have today, there aren’t enough advisors in the world to do that,” says Tandon. He says that AI can improve Vanguard’s operational efficiency and create opportunities to...