How agentic AI will change commerce as we know it

Throughout history, we’ve witnessed breakthroughs that didn’t just improve things—they’ve also completely reshaped human experiences. In commerce, similar paradigm shifts have repeatedly altered how people shop and how businesses operate: the first cash register changed bookkeeping; the introduction of the barcode completely changed global logistics; and the arrival of the internet changed our reliance on physical stores. Today, the world of retail and payments stands on the verge of another such monumental moment: agentic commerce.