Delta moves toward eliminating set prices in favor of AI that determines how much you personally will pay for a ticket
- Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”
Fresh off a victory lap after a better-than-expected earnings report, Delta Air Lines is leaning into AI...