Why Palo Alto Networks is focusing on just a few big gen AI bets

To help figure out how AI will make its workers more productive, cybersecurity provider Palo Alto Networks polled every one of its departments for its best ideas.

But when choosing which suggestions to pursue, Palo Alto wanted to invest only in those that provided the biggest financial bang for the buck. “We went after four use cases,” says Meerah Rajavel, Palo Alto Networks’ chief information officer.

Those four included an AI agent called Panda AI that gives automated responses...