Chipotle employees are rising through the ranks and making 6 figures after Guild suggested a simple switch that transformed the workforce
As is customary in the restaurant industry, Chipotle was facing steep turnover and a 50% retention rate. CEO Scott Boatwright’s strategy called for the taco-bowl chain to hire 10,000 workers to staff more than 300 new restaurants in 2025—with thousands more needed in the coming years. And ultimately, the senior team wanted a more stable, well-trained workforce that could embrace the company’s culture and advance up the ranks.
“We often have high turnover, so we were solving for two things,” said Ilene Eskenazi...