Social Security website crashes as agency pushes users online

The Social Security Administration said it’s investigating the cause of recent incidents that have prevented beneficiaries from accessing their online accounts, after the portal went down temporarily.

The MySSA portal, which allows Social Security recipients to manage their benefits online, experienced a “full outage” Monday morning, according to a system notice sent to agency employees.

“There have been a couple of recent incidents impacting ‘My Social Security’ and we are...