Ford is giving its commercial fleet business an AI makeover

Ford announced a new AI-powered service for its commercial fleet and telematics software customers called Ford Pro AI. The generative AI system analyzes data generated by commercial vehicles - including vehicle speed, seat belt activity, and engine health - and converts it into actionable items for fleet managers.

The new system manifests as - what else? - an AI chatbot within Ford's Telematics software that customers can ask questions about their fleets or delegate tasks. Managers can...