Microsoft is working to rebuild trust in Windows

Windows is in a weird spot. In its 40-year history, the operating system has weathered its fair share of missteps, but Windows 11 is testing the patience of its users in new ways. Persistent bugs, performance issues, intrusive prompts, ads, and bloatware have eroded the core Windows experience. Early system requirement decisions have also damaged trust among Microsoft's most loyal users, an erosion that's accelerated by the company's aggressive push into AI that doesn't always deliver on its promises.