Say hello (and thank you) to Patty, Burger King's new AI chatbot, which will live inside its employees' headsets to monitor their etiquette and branch performance
Of all the places I thought AI would knock on the door of, like a grim reaper, I never expected it to be Burger King. Tech, videogames, movies, sure—they're all about cutting-edge technology, even if it's misguided and self-destructive—but a fast food chain?
As reported by The Verge, Burger King is launching its own AI chatbot (how many are there now?) powered by Open-AI, creatively named Patty, that will reside in the headsets of its employees. It's aiming to roll this out to all its restaurants in the US by the end of 2026.