NZXT's controversial PC rental scheme hit by class action lawsuit claiming the company 'defrauded consumers through gross misrepresentations and illegal business practices'

Late last year, we reported on controversy surrounding NZXT's "Flex" PC rental scheme. Back then, NZXT founder and CEO Johnny Hou posted a YouTube video apologising for various failures and promising to do better. But it turns out whatever measures NZXT put in place haven't been enough for some customers, following the filing of a class action lawsuit.

The class action complaint was filed in the Northern District of California (Case No. 4:25-cv-06604, Burns v. Fragile Inc. and NZXT Inc.