Railways to launch door-to-door parcel services

Indian Railways plans to introduce a door-to-door parcel service using the Rail Parcel App in eight cities. Customers in Delhi, Mumbai, Kolkata, Chennai, and other cities can book pickups and deliveries. Logistics partners will manage first-mile and last-mile services, while the railways will transport parcels. Bookings can be made online, easing the logistics burden for customers. Refunds for cancellations will also be available under specific conditions.