Patient left paralysed despite no surgical error found: Consumer court ordered doctors and hospital to pay Rs 15 lakh compensation; here's why

A patient was left paralysed after a lumbar drain procedure at a Punjab hospital. The National Consumer Disputes Redressal Commission found no direct surgical error but still ordered the hospital and two doctors to pay Rs 15 lakh in compensation, ruling that their collective failure to monitor and respond urgently to the patient's repeated complaints of pain and numbness through the night amounted to a deficiency in service.