PFRDA launches AI-powered portal to transform pension grievance redressal

The PFRDA has unveiled 'Pension Sahayak,' an AI-powered platform designed to streamline pension services. This initiative aims to boost inclusivity and accessibility by supporting 22 Indian languages and offering voice-based grievance submission. The system ensures timely resolution through automated escalations, marking a significant stride in citizen-centric digital governance for pension subscribers across the nation.