Canadian lender TD tells some employees it will use software to monitor their work

In a bid to refine efficiency, Toronto-Dominion Bank is introducing software to monitor employee activities in its financial crimes and risk management divisions, generating unease over privacy issues. The system reviews browser usage, chat interactions, and meeting applications to enhance productivity. While TD insists this is a standard practice with built-in privacy measures, employee responses reveal skepticism regarding consent and data handling, prompting suggestions to improve existing manual processes instead.