Steering wheel malfunction in new car leads to accident during family trip; owner fights and wins Rs 18.23 lakh refund, Rs 4 lakh compensation in consumer forum

A car buyer has won a significant victory after a nearly three-year legal battle. His seven-month-old MG CVT automatic car experienced Electronic Steering Column Lock failure, leading to a jammed steering wheel and an accident. The North Delhi Consumer Commission has ordered MG Motors to refund the car's purchase price of Rs 18.