Salesforce to buy AI agent platform Fin for about $3.6 billion

Salesforce is acquiring Fin, an autonomous AI agent platform, for approximately $3.6 billion. This move will strengthen Salesforce's Agentforce platform. The acquisition aims to expand options for deploying AI agents in customer service. Customers will be able to integrate these agents with their existing systems. The deal is expected to conclude in the fourth quarter of Salesforce's fiscal year 2027.