The old health insurance model sees hospitalisation as an inconvenience, says Narayana Health's Viren Prasad Shetty; bets on managed care model

It has been close to two years since Narayana Health’s wholly owned subsidiary, Narayana Health Insurance—which has adopted a ‘managed healthcare’ model— launched its maiden health insurance product. At a time when hospitals and health insurers have been at loggerheads over cashless claim settlements, Viren Prasad Shetty, Executive Vice Chairman, Narayana Health, speaks to Preeti Kulkarni about the managed care model (where both the insurer and the healthcare provider belong to the same group), the...