When Canvas crashed, colleges had no backup plan

The nationwide Canvas outage that disrupted colleges and universities during finals week forced campuses across the country to improvise as faculty and students suddenly lost access to exams, assignments, grades and other course materials. Canvas is the online learning platform used by over 8,000 schools districts and universities, including all eight “Ivy League” schools. It is the central hub for each course, connecting teachers and students through course materials like discussion groups, assignments...