Netflix must refund customers for years of price hikes, Italian court rules

A Rome court has ruled that the price hikes Netflix imposed on subscribers in Italy in 2017, 2019, 2021, and 2024 were unlawful. The court ordered Netflix to refund affected customers by up to 500 euros (about $576), depending on their plan.

The lawsuit was brought by Italian consumer advocacy group Movimento Consumatori, which alleged that the price hikes violate the Consumer Code, Italian legislation that aims to protect consumer rights. The Consumer Code says it's unlawful for a “professional...