If a Coworker Says “I’ll Fix It Quickly,” How to Avoid Last-Minute Surprises

When individuals over-promise quick fixes due to a desire to appear capable or an optimistic bias, it erodes team trust over time. Repeated delays, even if well-intentioned, lead to adjusted expectations, increased buffers, and a shift in collaboration dynamics. This unpredictability ultimately creates a stressful work environment where the meaning of promises fades.