From the Magazine: Are you actually coachable?

Confidence shuts down curiosity, and that limits your growth as a shop owner

Two years ago, alongside my automotive consulting work, I opened a wellness business.

It wasn’t a pivot away from automotive; it was an expansion of perspective. After 34 years in this industry, stepping into wellness put me in a strange environment, one where people arrive expecting to be coached. They don’t come in assuming they have all the answers, saying things like, “Everything is great except…”

They come in open...