Your employee benefits package is a hostage situation. Here’s the proof — and the fix

Consider a meeting. A talented employee whom you took the time to recruit, train, and promote has been coasting for two quarters. You have the conversation: expectations, growth plans, maybe a performance improvement track. She nods, agrees, promises to do better. Nothing changes. What didn’t you say? There is a version of that conversation that neither of you will ever have: I’m not here because I want to be. I’m here because my daughter has asthma and my husband is self-employed and your insurance...