OpenClaw creator says he got a token refund request for errors the AI agent made with 'sensitive financial documents'

More people are trying out the AI agent OpenClaw. One user tried asking for a refund, its creator said.

ADEK BERRY / AFP via Getty Images

• OpenClaw creator Peter Steinberger shared a refund request he received for errors, including "fabricated data."
• The user wrote that he put OpenClaw in sensitive financial documents, and then had to spend hours fact-checking it.
• Steinberger refunded exactly what the user paid him: $0.

Who pays when an AI agent makes a mistake?