Why your employees aren’t using the AI you bought

Enterprise AI spending hit $37 billion in 2025—a 200% jump from the year before. The message from the C-suite couldn’t be clearer: AI is no longer a competitive advantage. It’s table stakes.

So why are three-quarters of enterprises still stuck in pilot mode?

Budgets have been approved, platforms deployed, and centers of excellence stood up. Yet few AI initiatives meet expectations for revenue impact. The technology isn’t the problem. The problem is that no one actually taught your people how to use it.