As a nonprofit-focused software company, AI tools help our clients fundraise with limited resources

Keith Reed is the CEO of Neon One.

Erin Fender for BI

• When Neon One CEO Keith Reed joined the software company, his goal was to drive growth and improve client experience.
• They embedded AI into their customer support system, which Reed said increased overall customer satisfaction.
• The company also gives customers access to generative AI for fundraising support and data analysis.

This as-told-to is based on a conversation with Keith Reed, the CEO of Neon One...