Promoted beyond his ability, manager seeks help - gets tough leadership advice

A post on Reddit has sparked debate after an employee disclosed that they were unexpectedly promoted to lead a major division at a global company. The worker mentioned that they have 15 years of experience in customer success but no formal education or background in the compliance-focused role they are about to oversee. The position reportedly involves managing a $600 million business unit. Admitting they feel unprepared, the employee turned to the online community for guidance.