A Hilton GM who leads a 500-member team said he wants interviewees to do more of one thing

Michael Janssen, the general manager of Hilton, said there are certain skills needed for a person to thrive in hospitality.

Aditi Bharade

• The GM of Hilton Singapore said potential hires don't ask enough questions during interviews.
• Michael Janssen said interviewees should ask more than four questions to understand the role.
• Janssen, who has over 30 years of hospitality experience, said leaders like him want to share their advice.

A top hospitality leader in...