How Alfred the service dog changes the rights of Lyft riders nationwide
The ride-sharing company Lyft will ensure the rights of blind and other disabled passengers across the country to travel with their service animals under a settlement announced in Minnesota on Wednesday.
College student Tori Andres turned to the Minnesota Department of Human Rights after several Lyft drivers refused to let her service dog, Alfred, ride along with her. The agency investigated and determined that the company was violating the state’s Human Rights Act. Both sides then negotiated...