Inside Amazon's playbook for handling sensitive questions about its huge OpenAI deal

Amazon CEO Andy Jassy

Andrej Sokolow/picture alliance via Getty Images

• Amazon is prepping for customer questions following its $50 billion investment in OpenAI.
• Amazon employees are instructed to stress its continued commitment to Anthropic and Nova models.
• It also warns against saying customers can "access" OpenAI models through AWS.

When Amazon announced a $50 billion investment and sweeping cloud partnership with OpenAI recently, a question surfaced inside the cloud giant...