Millions of lost orders, website errors, and 'sharp edges': Amazon cracks down on code changes

An Amazon warehouse and delivery trucks

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• Amazon's e-commerce site suffered major outages in recent weeks.
• One outage was linked to internal use of an AI coding tool.
• Amazon SVP Dave Treadwell proposes new code controls in documents obtained by Business Insider.

Amazon is beefing up internal guardrails after recent outages hit the company's e-commerce operation, including one disruption tied to its AI coding assistant Q.

Dave Treadwell...