Match Group’s CEO set up an employee hotline where staff can DM him anytime—and one Gen Zer’s feedback even changed how he runs the business

As the top boss of their companies, CEOs often rely on layers of management to do their employee biddings—but Match Group leader Spencer Rascoff has broken down the barriers of command. The CEO said the best kept secret in creating a great company is to encourage transparency, so he asked all his employees to start DMing him. 

“Any employee can message me with feedback, ideas, questions, or concerns,” Rascoff wrote in a recent LinkedIn post. “No hierarchy. No filters. Just real input.”

Rascoff reads every message...