Retail staff are under attack – but we have a solution

Vince (L) and Fiona (R) have transformed their shop with AI (Picture: Vince and Fiona Malone)

Ping!

Another video popped up on our phones.

Our hearts sank, and we thought ‘not again’ – while simultaneously feeling grateful to have the video at all.

It was 8:00pm on 24 September 2023. We were at home in Tenby, West Wales, and we were looking at the third video that day of the same two men shoplifting alcohol from our convenience shop.

It was a video we had thanks to AI.