“Users Are the Experts on Themselves”: How People Shape the Spaces They Use

Tactile Texture. Image © Dan Cronin

Does design guide usage, or does usage guide design? Students struggle to maintain focus, employees flinch under harsh lighting, and occupants withdraw from rigid spaces, often in response to environmental conditions that only become visible once a space is occupied. Light falling across a room, the resonance of sound, the texture of surfaces, or the rhythm of circulation can support focus, calm, or inspire creativity, but each can also inadvertently heighten stress and distraction.