How California DMV investigates medical suspensions of a driver’s license

Q: Christina Miller of Riverside wrote to On the Road last month about her mysterious and frustrating experience with the Department of Motor Vehicles regarding her three-week license suspension and reinstatement following a hospitalization for a vision problem.

Miller said her ordeal included an unnecessary visit to the Riverside DMV office, multiple phone calls, forms to submit and another eye test. It was difficult to navigate the process, she said. (Miller never found out how she was...