Study: Medical Chatbots Not Ready Yet For Patient Care

A new study published yesterday provided a sobering look at whether A.I. chatbots are actually good at providing medical advice to the general public.

Researchers found that the chatbots were no better than Google at guiding users toward the correct diagnoses or helping them figure out what to do next. The technology also posed unique risks, sometimes presenting false information or dramatically changing its advice depending on slight changes in the wording of the questions.

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