Paysafe CEO Says Pandemic Accelerated Payments Shift by Five Years

Adaptability is a key competitive advantage in the evolving payments industry, Paysafe CEO Bruce Lowthers writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That Paid Off.”

Looking back at the predictions made in 2020 by major industry players like McKinsey, Deloitte, Visa and Mastercard, most were remarkably accurate, though the timeline was compressed by the pandemic.

In a remarkably short time, the way people pay — and expect to pay — changed for good. Digital and contactless experiences became the norm.