Child denied boarding due to ignorance of immigration rules by ariline's staff, traveller awarded Rs 1.25 lakh compensation

An air traveller was awarded Rs 1.25 lakh compensation after an airline wrongly denied his child a boarding pass due to misapplied immigration rules. The family was forced to reschedule their trip and purchase new tickets. The consumer commission found the airline's staff ignorant of regulations and their actions to be a "cock and bull story."