Alibaba's cofounder Joe Tsai shares 2 traits good employees should have

Joe Tsai said that employees need to have an ownership mindset.

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• Alibaba's chairman says ownership and agility are key to innovation success.
• Joe Tsai talked about Alibaba's past innovation struggles because of its size.
• He said that employees should focus on making their customers happy.

Innovation can be hard when you've been around a while, but instilling these two values in employees can help, says Alibaba's cofounder and chairman.