Credit Unions Adjust to Technology Shifts While Prioritizing Members

Credit unions can find opportunity in navigating technology shifts and trends while keeping members at the center, Velera President and CEO Chuck Fagan writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That Paid Off.”

The past five years have reminded us that change rarely follows a straight line. Some payments trends unfolded as expected — validating early strategic bets — while others forced rapid pivots and new ways of thinking. For credit unions and the organizations that serve them...