Are you a cyborg, a centaur, or a self-automator? Why businesses need the right kind of ‘humans in the loop’ in AI

As generative AI rapidly spreads through organizations, executives face a deceptively simple question: How should humans work with AI? The common answer—”keep humans in the loop”—sounds reassuring.

But new research reveals that this answer is dangerously incomplete. What appears to be the same “human-in-the-loop” approach actually manifests in three radically different ways, with profoundly different implications for performance and skill development.

To understand how companies...